I have two very annoying problems occuring on my server. The first is that I create a conference and give user "a" controller privileges. So far so good. Then user "a" creates a folder inside this conference and creates a couple of documents in the folder. A little while later, user "a" wants to delete these documents or add documents and the system gives the message that user "a" does not have permission to perform that function. The server is the latest version 9.0 running on a Win2003 Standard server. The client in this case is 9.012 - Mac OS X. The version of the user's OS is 10.4.10. Has the folder been set as Read Only? That's about the only reason I can think of. Not Read Only. I have double and triple checked that. As well, the user is not that swift when it comes to these things. The second problem is that since we upgraded to FC 9, incoming e-mail messages that are generated by Exchange servers have question marks in the strangest places Change your character set in the Advanced Mail form (admin desktop, Internet Services folder) from US-Ascii to Windows Latin I will give that a try. Thanks. ---------------------------------------------------- All- I know I've asked in earlier posts, but does anybody know of any methods to allow one user total and unfettered access and control to another user's FirstClass Calendar, including invitation handling, without giving user #1 full and unlimited access to user #2's entire account? The invitation handling aspect is the most crucial, and the Tech Dept brain-trust spent a combined 20 man-hours (we have no women on our staff) on the problem and could not get a satisfactory result. It seems like a simple thing to be able to do: letting an Administrative Assistant have unlimited control of their respective Admin's Calendar, but it just does not seem possible with the tools FC provides. Prove me wrong so we don't have to ditch FirstClass. I've looked into this & FirstClass doesn't have a way to do it that I can discover. For some reason, even though the form type is in the list for advanced rules nothing happens when a rule is set to redirect form 161. This seems like a reasonable enhancement request (while we're at it, let's get chat transcripts added to the list of things that can be redirected). Meanwhile, a somewhat kludgy workaround would be to set up a fake user acct "Head's Calendar" using a remote license & give the assistant access to that. Ask people to include that calendar rather than the head's acct in participant list. When an event comes in to accept, assistant adds the real head's calendar to participant list. ------------------------------------------------------ OK. At first I though something was wrong with my admin account after updating to 9.0 on a test server. But, I have now realized that the problem is logging in with the 9.0 client... my admin password is 14 characters. the 8.3 and below clients let me enter it even when connecting to a 9.0 server, but the 9.0 client say bad credentials when I try to log in to the 9.0 server. The 9.0 client however will let me login to my live server (8.2) with the 14 character password without problem... To accomodate UTF-8 encoding of extended characters, the password field has been extended in size (I think it is to 27 bytes -- note I said bytes, not characters). The old size was 12 -- and the old way threw away the last two characters of yours. Try logging on using the 9.0 client using only the first 12 characters -- then change it if you like to the full 14. ------------------------------------------------------